United Bank for Africa has continued
to receive accolades and global recognition for its commitment
to the use of cutting-edge technology to provide simple and convenient banking
solutions and services to its customers. The pan African banking Group was
adjudged winner in two categories at the recently concluded Finacle Client
Innovation Awards 2016, organised in India by Infosys Limited; the
corporation that provides business consulting, information technology and
outsourcing services to financial institutions across 19 countries.
UBA won the 'Award for Process Innovation’ on account of
its innovative approach to transaction authentication and reconciliation and
also clinched the award for 'Project Management Innovation' as a result of the
outstanding work it has done on implementing a ‘multi country migration of
Finacle core banking solution using the Clustered Rollout concept. The
awards were keenly contested for by financial institutions with over 160
nominations received from across different banks in 94 countries.
Commenting on the awards, Mr. Kennedy Uzoka,
the Group Managing Director/CEO, UBA Plc said the Finacle Awards is an
attestation to the quality of human resources that abound in UBA and the
importance the Bank places on using information technology to better serve its
customers. “UBA has remained the leading bank in driving customer satisfaction
and banking penetration across Africa using information and computer
technology”. “In achieving this, we have and will continue to commit resources
to bringing convenience to our teeming customers,” he added.
The Finacle Client Innovation Awards recognizes
some of the breakthrough innovations achieved by the clients, leveraging
Finacle solutions. The award celebrates product, channel/distribution, customer
service, process, custom component development and project management
innovations that have benefitted banks by increasing revenues, profitability,
enhancing customer satisfaction and efficiency. “Using technology to
provide consumer satisfaction and excellent banking experience is important to
us. In doing this, we emphasised the acquisition of relevant technologies
to drive service excellence and innovation in product and services, across all
channels" said Chuks Nweke, Executive Director, Operations and Technology,
United Bank for Africa.
UBA is one of Africa's leading banks with
operations in 19 African countries including having presence in global
financial centers; New York, London and Paris. Adjudged to be at the forefront
of innovation and convenience banking, UBA is one of the first financial
services institutions on the continent to deploy Finacle 10x, a new information
technology platform to boost its services and electronic banking channels. Today, UBA provides banking services to some 11
million customers globally, through diverse channels and several thousand touch
points
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